Returns & Exchanges
At Maison & Fitch, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 10 business days.